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Delivery Charges We calculate delivery charges using the rates charged by our courier company. When you add a part to your shopping basket or change a quantity, the basket automatically recalculates delivery based on the weight and size of your order. As you're building your order, you'll always know the full delivered cost before you've entered your debit or credit card number or any other personal information. Most parts of the UK attract the same delivery charge, regardless of how far you are from us. However certain postcodes, mainly those located in the Highlands or Western Isles of Scotland and Ireland attract a higher delivery cost due to the additional charges placed on us by our courier company. Please contact us prior to placing your order if have a Highlands, Western Isles of Scotland, or Irish postcode and we will obtain a delivery price for you. If you continue to order online, your order will not be dispatched if it attracts a higher delivery charge than standard. We will contact you if this is the case and provide you with a quote for delivering the item to you. The only time we add extra charges after the order is submitted is if your postcode falls into this category - and we would always contact you before proceeding with the order. Delivery Timescales Items can be expected between 1-3 business days after the item has been dispatched. Delivery is Monday to Friday. If the item is being dispatched to a business address, such as a garage/repairer, please include the business name as well as the name of the person to receive the package. Next Business Day Express – It may be possible to request a 24 hour delivery service, this would be at an extra charge. Please contact us for further details. Order Processing (prior to dispatch) Please allow 24 hours for your order to be processed. Orders placed by 5pm are normally sent out the following day but we cannot guarantee this. Some stock items may not yet have been removed from vehicles and this can add to the dispatch time. Orders are dispatched Monday to Friday. Delivery Addresses The bill-to address on your order must match what your credit card company has on file. We can deliver to a different address if you wish, though this may add some time to your order while we verify that it’s okay to deliver to the alternate address. Click the "Different Address" button in the shopping basket and enter the delivery address you wish us to consider. We will contact you to discuss this further. For further guidance on ordering, deliveries, and any other queries, please refer to our FAQs section in the first instance. |
